get support

We offer various forms of support to those who need it. Our main form of support is via food boxes. These boxes contain plenty of fresh fruit, vegetables, and other items donated by the Felix Project. Alongside this, items donated by members of the public, and items we purchase specifically to meet the needs of our community.

Types of Support

We offer the following types of support. This list may change from time to time.

  • Food Boxes,
  • Clothing,
  • Technical Support,
  • Haircuts,
  • Tea and Coffee,
  • Arts and Crafts,
  • and other things from time to time…..

Can I get support?

Anyone can request support. We ask that you only request support if you need it. We do not have any strict rules or things you must do or have to qualify for a food box, or any of the support we offer.

How do I get support?

The first step to getting support is to fill in the form on the other side of this page. It will ask you questions about your dietary requirements to make sure we are able to help you with food that meets your needs. Once you have sent the form to us, someone will be in contact with you within 3 days, but normally much much quicker. You will then be invited to attend the Thomas Wall Center on the next Tuesday afternoon session and collect a box.

We ask for your WhatsApp telephone number so we can keep in contact with you. This allows one of our volunteers to ask you each week if you would like a food box, and at what time you can collect it.

Other than food, what do you do?

Food is the main way we support the community, but you can also get free tea and coffee on a Tuesday afternoon, pick up clothing, toys, and receive technical advice if you are having a problem with your electronic devices. You do not have to book any of our services other than the food boxes. We ask that you book the food boxes so we can make sure we have enough boxes for everyone who needs one.

I am having a problem filling in the form, what should I do?

If you have any issues filling in the form, then please call us on +44 (0) 20 8058 3350 and one of our volunteers will be happy to help you register for a food box.

    Please fill in this form to request support from us. One of our volunteers will look at your request within 3 days, usually much much quicker.

    Dietary Requirements

    Please let us know about your dietary requirements below. Doing this allows us to make sure we give you food which is suitable for you.

    Are you Vegan?

    Are you Vegetarian?

    Can you have Gluten?

    Can you have Diary?

    Can you have Nuts?

    Can you have Seafood?

    Are you Diabetic?

    Are you Kosher?

    Do you require halal foods?

    Any other information


    Have you signed up to Olio? (
    We will not refuse anyone because they have not signed up to Olio, but we strongly encourage you to sign up so you can access food which is local to you throughout the whole week, and not just on a Tuesday when you pick up a box.